MARC to recognize 911 dispatchers for critical role they play in public safety

Mar 12, 2024
| Posted in
Safety & Security
2024_TAC_Event_Graphic

MARC's Regional Public Safety Communications Program will host the 27th Annual Telecommunicators Appreciation Celebration and Outstanding Performance Awards on April 12, 2024, to honor the important role telecommunicators and 911 calltakers play in keeping our communities safe.

The celebration recognizes telecommunicators who consistently perform above and beyond the call of duty, demonstrate exemplary individual and team performance in a critical incident and have made a significant contribution to the field of public safety.

2024 OPA recipients include the following:

Everyday Hero Award
Burke Slocum, Johnson County, Kansas, Emergency Communications Center

Outstanding Individual Performance in a Critical Incident - Large PSAP (6 or more positions)
Devin Phelps, Independence, Missouri, Police Department

Outstanding Individual Performance in a Critical Incident - Small PSAP (2-5 positions)
Candy Pittman-Henchek, Miami County, Kansas, Sheriff's Office

Outstanding Team Performance in a Critical Incident - Large PSAP (six or more positions) 
Pamela Carver, Angela Carrillo, Jaz Italiano, Kristi Hardwick, Nancy Thomas, Rita "Sharn" Hye, Taylor Mills and Zach Quigley - Kansas City, Kansas, Police Department   

Outstanding Team Performance in a Critical Incident - Small PSAP (two to five positions)
Chris Sedars and Lori Coleman - Shawnee, Kansas, Police Department 

Outstanding PSAP Leader
Kate Dorsey, Johnson County, Kansas, Emergency Communications Center

Outstanding Training Performance
Justin Parkhurst, Johnson County, Kansas, Sheriff's Office

Lifetime Achievement Award 
Kristina Martinez-Cusumano (retired), Johnson County, Kansas, Sheriff's Office
Mike Babcock, Johnson County, Kansas, Emergency Communications Center
Susan Myers, Overland Park, Kansas, Police Department

About

Serving 11 counties, MARC is the coordinating agency for the Kansas City Regional 911 System. The regional system, which handles more than 1.5 million emergency calls each year, includes Cass, Clay, Jackson, Platte and Ray counties in Missouri, and Atchison, Johnson, Leavenworth, Linn, Miami and Wyandotte counties in Kansas. Committees and task forces comprised of local government representatives coordinate the 911 system, which is served by over 40 public safety answering points.

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