2025 Telecommunicators Appreciation Celebration and Outstanding Performance Awards

On Friday, April 11, MARC will honor 911 emergency dispatchers and calltakers across the Kansas City region for providing life-saving emergency services to the public. Kicking off, National Public Safety Telecommunicators Week, the 2025 Annual Telecommunicators Appreciation Celebration (TAC) and Outstanding Performance Awards recognizes telecommunicators who consistently perform above and beyond the call of duty, demonstrate exemplary individual and team performance in a critical incident, conduct outstanding training performance and have made a significant contribution to the field of public safety over a minimum of 20 years.

Everyday Hero Award

• Sharri Duty, Sugar Creek, Missouri, Police Department
• Joe Hunninghake, Johnson County, Kansas, Sheriff’s Office
• Aaron Pennington, Lenexa, Kansas, Police Department

Outstanding Individual Performance in a Critical Incident - Small PSAP (two to five positions):  

• Ashley Wyckoff, Gladstone, Missouri, Police Department

Outstanding Individual Performance in a Critical Incident - Large PSAP (six or more positions):  

• Morgan Livengood, Independence, Missouri, Police Department

Outstanding Training Performance in a Critical Incident 

• Ryan Reschke, Johnson County, Kansas, Emergency Communications Center

Outstanding Team Performance in a Critical Incident (two to five positions)

• Gina Bryant and Meagan Geyer - Shawnee, Kansas, Police Department

Outstanding Team Performance in a Critical Incident (six or more positions) 

• LaChariece Banks-Gordon, Tamara Bazzle, Macie Cade, Frank Cattano, Danny Crockett, Alex Entrop, Sidney Greenberg, Daniel Henderson, Savannah Inselman-Qarini, Dana Johnson, Denise Jones, Andrea Khan, LaTrese Wilson-Maywether, Ashley Monroe, Traci Nunley, Tammi Poplar, Kim Richmond, Kim Saleem, Austin Sanabria, Kelly Sandusky, Diana Sauer, Celois Smith, Carrie Stephenson, Jennifer Sullivan, Rebeka Valentine, Ambreen Villanova - Kansas City, Missouri, Police Department   

Outstanding Public Service Answering Point (PSAP) Leader

• Michelle Carpenter, Independence, Missouri, Police Department

Outstanding Multi-Agency Performance 

• Jackson County, Missouri, Sheriff’s Office and Independence, Missouri, Police Department

Lifetime Achievement Award 

• Mike Heather Beabout, Johnson County, Kansas, Sheriff’s Office
• Eric Boettcher, Johnson County, Kansas, Sheriff’s Office
• Marlynda Dixon, Johnson County, Kansas, Emergency Communications Center
• Ioana Ulberg, Independence, Missouri, Police Department
• Gale Wash, Johnson County, Kansas, Emergency Communications Center

Serving 11 counties, MARC is the coordinating agency for the Kansas City Regional 911 System. The regional 911 system handles more than 4.5 million 911 and administrative calls each year, and includes Cass, Clay, Jackson, Platte and Ray counties in Missouri, and Atchison, Johnson, Leavenworth, Linn, Miami and Wyandotte counties in Kansas. Committees and task forces comprised of local government representatives coordinate the 911 system.