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Special Events and Trainings:

Professional Development Series: Joplin Disaster Response
May 24, 11:30 a.m.–1 p.m.

Upcoming Training Opportunities:

• Full course list >>

New on our website:

• Wireless Accuracy Testing Program

• Spanish Important Tips for Calling 9-1-1 Brochure

• Outstanding Performance Awards
  
• Wireless Legislation Fact Sheet
  
• Interoperability Fact Sheet
  
• N-1-1 Fact Sheet
  
• Technician, Wireless and VoIP Service Providers Emergency Support Service Phone Numbers
  

• February 2012 Edition
• December 2011 Edition
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MARC Home Page  >   Public Safety Home Page

PSAP Error Report Submission Contest

MARC Public Safety is conducting its annual PSAP error report submission contest throughout the month of June. This contest is more than a friendly competition, it is also an opportunity to help clean up the region's 9-1-1 database and map data — which could make your job easier when handling a call and could potentially help your agency provide faster response times to the citizens in your communities.

Contest Rules:

• Contest runs from June 1 through June 30.
• You can only submit errors identified during the course of handling a 9-1-1 call.
• You can enter all database or map errors using Info Manager on a 9-1-1 workstation, or follow your agency's procedure for submitting errors.
• This is a competition among PSAPs and winners will be decided on the highest percentage of valid error reports submitted, based on standard monthly call volume.
• The top three PSAPs will each win a prize. The lead agency will receive the traveling trophy and a picture will be placed in the perpetual plaque in the 9–1–1 training center for a year.

Questions?

Contact Saralyn Hayes at 816-701-8314.

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Photos from the 15th Annual Telecommunicators Appreciation Celebration and OPAs

The 15th Annual Telecommunicators Appreciation Celebration was held at the DoubleTree in Overland Park on Friday, April 13. For everyone who was able to attend, thank you for making it a great evening! We had a great turnout with more than 340 registered attendees. More»

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Missouri lawmakers tour renovated PSAP

Rep. Ira Anders (foreground) bends down to get a closer look at the 9-1-1 answering equipment during a tour of the Kansas City Police Department's newly renovated communications center. From left: Steve Hoskins, KCPD PSAP manager, Rep. Tom McDonald, Rep. Gail McCann-Beatty and Rep. T.J. Berry. Not pictured: Rep. John Rizzo also toured the PSAP.

The Kansas City Mo., Police Department, MARC Public Safety and other public safety agencies invited Missouri legislators to tour the city's newly remodeled communications center to give them a better understanding of how emergency communications centers operate in the MARC region.

In June 2011, the Missouri House of Representatives established an Interim Committee on 911 Access, which is currently preparing a report on the status of and challenges facing 9-1-1 emergency communications systems in Missouri.

Missouri PSAP managers answered questions and spoke with legislators to help prepare them for discussions about regional approaches to 9-1-1 services.

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REGISTER NOW: 2012 Professional Development Series

Being in a leadership position in a public safety agency is a demanding role that requires not only technical savvy, but also the ability to supervise a team of people who regularly handle life-or-death situations.Strong, effective leadership is one of the most valuable tools your organization can have in tough economic times. But like most local governments, you're trying to do more with less. Register now!

The 2012 Professional Development Series will provide you with skills to help you and your agency meet the challenges of working in the field of public safety communications. Take advantage of the entire series for just $75, or pick and choose which sessions to attend for $25 each. Sessions are held from 11:30 a.m. to 1 p.m. at the MARC Conference Center and include a catered lunch.

• Register for the 2012 Professional Development Series
  • Feb. 23 — From Buddy to Boss
  • May 24 — Joplin Disaster Response
  • Aug. 23 — Tornado at Lambert — St. Louis International Airport
  • Nov. 29 — Migrating to Next Generation 9-1-1

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MARC's Public Safety Program

The public safety program at MARC coordinates regional activities in the areas of public safety and communications interoperability. These activities include:

• Training and professional development courses for public safety personnel
• Administration of the regional 9-1-1 system and network
• Public safety outreach and education
• Communications interoperability coordination
• Geographic information systems coordination

For more information about the program, contact the public safety department staff at e911@marc.org.

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News Archive