Training
Interpersonal Communication Techniques

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Online

Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about the individual made you feel comfortable. A major goal of this workshop is to help participants understand the impact that their communication skills have on other people. They will also explore how improving these skills can make it easier for them to get along in the workplace, and in life.

This one-day workshop teaches participants to:

  • Develop skills to ask questions that give you the information you need
  • Learn what your non-verbal messages are telling others
  • Develop skills to listen actively and empathetically to others
  • Deal with situations assertively

Register now

Additional information

Fees

  • The rate for individuals participating from the MARC region is $215 per person.
  • 9-1-1 Regional Members pay $0. The training fee is covered by MARC's Regional Public Safety Communications Program.

Please contact GTI for for more information, or to receive GTI member pricing for this course.


Presenter: LANTEC

LanTec corporate training logo

LANTEC provides computer software and professional development trainings to corporate and government clients across the country. As a Gold Microsoft Partner, LANTEC represents a high level of competence and expertise with an array of in-demand Microsoft technologies.

Topics: LANTEC

Focus Area: Local Government