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Identifying the needs of an older individual

Sometimes, when caring for an older individual or even for yourself, one of the biggest challenges is simply identifying what programs and services may be useful.

Before you begin your search, it is important to have a clear understanding of what you're looking for.

Can he/she:

  • Look after his/her personal needs? This includes bathing, dressing and going to the restroom.
  • Walk on his/her own?
  • Prepare his/her own meals?
  • Do housework, including laundry?
  • Take care of personal business such as shopping, balancing the checkbook and paying bills?
  • Drive? Does he/she have other transportation options?
  • Can he/she get assistance in these areas, if needed?

How to get assistance

The Aging Services staff can help you identify programs and services that may be beneficial to you or a loved one.

For more information or to request assistance, call the Department of Aging Services at 816-421-4980. (1-800-593-7948 if you are outside the Kansas City area).


As one of the many departments within MARC, The Department of Aging Services functions as the Area Agency on Aging for Cass, Clay, Jackson, Platte, and Ray Counties in Missouri.

Who is eligible for MARC AAA services?

Generally, the MARC AAA services are directed toward residents of the five counties above who are aged 60 and over, regardless of income.

There is no fee scale. However, participants are encouraged to make voluntary contributions to offset costs of services they receive.

A limited number of services are available to people between the ages of 18 and 59 with significant disabilities.

Please contact us to determine availability of these services.

Locating Senior Services

Once your needs have been identified, the next challenge may be locating the organizations and agencies who provide those services.

The MARC Department of Aging Services Information and Assistance staff can help you identify programs and services that may be beneficial to you or a loved one. Please contact us at 816/421-4980 (or 1-800-593-7948 if you are outside the metro area).

See our useful links page for more resources for seniors in the Kansas City area.